Technical Support (HVAC) – paid internship

About the Internship

Throughout the 6 months, interns will work closely with the engineering team, take on real tasks, and be expected to perform at a professional level. No prior work experience is necessary, but genuine interest in the field, reliability, and a strong work ethic are essential. Depending on performance during the program, there may be a possibility of moving into a permanent position afterward.

Applicants are encouraged to apply only if they meet the listed requirements and are prepared to complete the entire 6-month program in Baku.

Salary: 600 AZN net.

What You’ll Do (and Learn)

• Assist with technical support requests coming from service technicians, installers, customers, and the sales team.
• Learn how to select suitable products and prepare quotations, following each order from initial request through to delivery.
• Provide post-sales technical assistance to customers by phone and email.
• Maintain accurate records of calls and service notes.
• Help prepare technical materials such as submittal drawings, wiring diagrams, and installation guidance.
• Follow up on customer inquiries to help ensure jobs are completed and customers remain satisfied.
• Participate in internal training sessions and special projects as they come up.

What We’re Looking For

• A university graduate holding a BSc or MSc in engineering (Mechanical or Electrical preferred), ideally from Baku Higher Oil School, Baku Engineering University, or another internationally recognized institution. Second-year master’s students may also apply.
• English proficiency at minimum B1 level, both spoken and written; IELTS or TOEFL certification is an advantage.
• Knowledge of AutoCAD is a strong plus.
• 0 to 3 years of experience — full training will be provided, so prior work history is not required.
• A genuine interest in customer service and technical problem-solving.
• Comfortable working with computers and standard office software.
• Strong commitment, discipline, and the ability to handle multiple tasks at once.

How to Apply

Interested candidates should send their resume along with a short cover letter to the email address listed under the “Apply for job” button, using “Paid Internship – Technical Support” as the subject line.